FAQs
What defines the Oud Al Hathan difference?
Our difference is an unwavering commitment to purity and tradition. While many brands focus on fragrances, we focus on the source: 100% raw, unadulterated agarwood. We are not merely merchants; we are curators of an ancient ritual. Our position in Riyadh, the heart of the modern oud trade, gives us unparalleled access to the world's finest, ethically sourced wood, ensuring an experience that is both authentic and profound.
How can I be certain of your oud's authenticity?
Our entire brand is built on the foundation of authenticity. We do not use any oils, synthetic enhancers, or fillers—our products are pure, raw agarwood. Each batch is meticulously inspected for its grain, resin density, and aromatic profile. The proof is in the ritual: the way the smoke curls, the complexity of the scent as it evolves, and the lasting tranquility it brings. This is the quality connoisseurs recognize instantly.
Do you ship worldwide from Saudi Arabia?
Yes. We are proud to deliver the authentic bakhoor experience from our home in Riyadh to connoisseurs across the globe. All orders are dispatched with premium international carriers to ensure they arrive securely.
What are the typical delivery times?
While this can vary by destination, typical estimates are:
- GCC Countries: 3-5 business days.
- Europe & North America: 7-15 business days.
You will receive a comprehensive tracking number as soon as your curated order is dispatched.